Terms of Service

These Terms of Service form an agreement between you and Ikuzo AB (org. no. 559323-4569, VAT SE559323456901), Pyrolavägen 28, 181 60 Lidingö, Sweden (“Rimokon,” “we,” or “us”). By creating an account or using Rimokon, you agree to these terms. If you do not agree, do not use the service. If you use Rimokon for an organization or household, you confirm that you are authorized to do so.

Rimokon helps you discover and control compatible televisions and media devices, share remotes, layouts, and lists within a household, find something to watch with Ask (an AI assistant), and use related widget, watch, and subscription features. Features and compatibility may differ by platform, country, device model, firmware, network, and third-party service.

You can sign up with an email address and password, which you confirm with a code we email to you, or with Google or Apple. You must provide accurate information, keep your sign-in method and devices secure, and promptly notify us of suspected unauthorized access. You are responsible for activity through your account unless applicable law provides otherwise. We may require verification or suspend access to protect the service or other users.

Every account belongs to a household. Household owners and admins can invite members and make purchases for the household. Every member can add and use the household’s TVs and shares its plan and whatever layouts and lists are shared with them. Only invite people you want to give that access to.

You may use Rimokon only with devices and networks that you own or are authorized to access and control. You must not use Rimokon to interfere with another person’s devices, bypass access controls, probe networks without permission, or violate a device manufacturer’s or service provider’s terms.

You must not:

• use Rimokon unlawfully, fraudulently, or to harm another person;
• attempt to defeat security, rate limits, subscriptions, or access controls;
• introduce malicious code or disrupt the service or its infrastructure;
• scrape, resell, or systematically extract the service or its data;
• reverse engineer Rimokon except where applicable law expressly permits it; or
• use automated or excessive requests that degrade service for others.

Free trial. Each new household gets one 30-day free trial of Rimokon Pro. No payment card is needed, and nothing is charged when the trial ends. If the household has not bought Pro by then, the remote and other Pro features stop working until it does. Your account, TVs, layouts, and lists are kept.

What you can buy. Rimokon Pro is available as a monthly subscription or as a one-time lifetime purchase with no recurring charge. Add-ons, such as packs of AI searches and extra TV slots, are one-time purchases that do not expire. Pro includes a number of AI searches, described in the app; packs add more. Purchases belong to the household, not to the person who paid: every member benefits, and household owners and admins can buy. What each product includes, its price, and its billing terms are shown before you pay. Prices in Swedish kronor, euros, and pounds include VAT; prices in US dollars exclude sales tax, which is added at checkout where it applies.

Founding prices. For a limited number of purchases of each plan, Pro may be offered at a founding price, shown together with the price that applies afterwards and how many founding places remain. A founding price on a monthly subscription stays for as long as that subscription continues; if it ends and you subscribe again later, the price at that time applies. A founding lifetime purchase is a one-time payment like any other.

How you pay. Depending on your device and app-store country, purchases in the app are made either through Stripe’s secure checkout or as in-app purchases through the App Store or Google Play. Stripe, Apple, or Google processes the payment under its own terms, and its payment and refund rules also apply.

Renewal and cancellation. A monthly subscription renews automatically each month until it is cancelled. Cancel a Stripe subscription from the subscription page in the app, and an App Store or Google Play subscription in that store’s subscription settings. Cancellation takes effect at the end of the period already paid, and the household keeps Pro until then.

Refunds. Except where the law requires otherwise, payments are not refunded and partial periods are not prorated. For a purchase made through Stripe, contact user-support@rimokon.ai. Apple and Google decide refunds for App Store and Google Play purchases; request them from the store. If a purchase is refunded, what it unlocked is removed from the household.

If you are a consumer, nothing in these terms limits rights you have under mandatory consumer law, including any statutory right to withdraw from a purchase or to a remedy when a digital service is faulty.

Rimokon interacts with products and services we do not control. Brand names belong to their owners and do not imply endorsement. Manufacturers may change firmware, network behavior, APIs, or availability without notice. We do not guarantee that every device, command, streaming service, title, or third-party integration will remain compatible or available.

Film and TV information, artwork, and availability come from third-party sources and may be incomplete or out of date. This product uses TMDB and the TMDB APIs but is not endorsed, certified, or otherwise approved by TMDB. Where-to-watch information is provided by JustWatch.

Ask uses an AI model to answer your questions. Its answers, recommendations, and availability information may be incomplete, outdated, or wrong. They are provided for general information and entertainment, not professional, legal, medical, financial, or safety advice. Verify important information with an appropriate source. Each Ask question uses one AI search from the household’s allowance or packs, and Ask is subject to fair-use limits that protect the service.

Rimokon and its software, branding, design, and original content are owned by Ikuzo AB or its licensors and are protected by law. Subject to these terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use Rimokon. You retain rights in content you submit and grant us the limited rights needed to host, process, and return that content to provide the service.

Our Privacy Policy explains how we process personal data. By using Rimokon, you acknowledge that policy. Permissions such as local network, microphone, or notifications are controlled through your device and are used only when relevant features require them.

You can turn diagnostic sharing off in the app under Settings › Privacy. You may also delete your Rimokon account at any time: in the app, tap your name at the top of Settings, then Delete account, or sign in at rimokon.ai/account. See how to delete your account. You can also request access to or deletion of your personal data by emailing user-support@rimokon.ai.

We may maintain, modify, add, or discontinue features. We may suspend or terminate access when reasonably necessary for security, legal compliance, non-payment, or a material breach of these terms. You may stop using Rimokon at any time and may delete your account. Deleting it stops a Stripe subscription you pay for from renewing, without a refund for time already paid; on a household handed to another member, it ends when the paid period runs out. If your household is deleted with your account, its purchases, including a lifetime purchase, end with it; a household handed to another member keeps its lifetime purchase and add-ons. Account deletion does not cancel a subscription billed by the App Store or Google Play; you must also cancel it in that store. We may retain limited billing, security, or legal records where the law permits or requires it. Provisions that by their nature should survive will remain effective after termination.

To the extent permitted by law, Rimokon is provided “as is” and “as available.” We do not promise uninterrupted operation or universal device compatibility. Rimokon is not a safety-critical control system and should not be relied on for emergency or hazardous uses.

To the extent permitted by law, Ikuzo AB is not liable for indirect, incidental, special, consequential, or punitive loss, or for loss caused by third-party devices or services. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

These terms are governed by Swedish law, without limiting mandatory consumer protections that apply where you live. We encourage you to contact us first so we can try to resolve a concern. Disputes may be brought before the competent Swedish courts or another forum required by applicable consumer law.

Contact user-support@rimokon.ai with questions. We may update these terms as Rimokon changes. We will update the effective date and provide additional notice when required. Continuing to use the service after an effective update means the updated terms apply, subject to mandatory law.